From personalized customer journeys to streamlined operations and connected vehicle experiences, Gruve's Salesforce AI solutions, leveraging Agentforce and Data Cloud, enable automotive businesses to drive a lifetime of loyalty and unlock new revenue streams.
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From MSAs, to NDAs and DPAs, Trusli’s legal AI tech solutions for Salesforce allow the sales team to push through approvals quicker with more advantageous terms without leaving their CRM.
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Unite driver and vehicle information in one platform for a 360-degree view.
Automate warranty programs, manage claims, and drive upsells with intelligent insights.
Deliver captivating experiences beyond the first purchase, building lasting customer relationships.
Turn data into action with the help of AI and automation, empowering your teams.
Accelerate sales, enhance service, and personalize marketing with AI recommendations and automated workflows. Streamline processes and gain a unified view of your customers and vehicles with Salesforce Automotive Cloud, powered by Agentforce and Data Cloud—all on a single, intelligent platform.
Accelerate sales, enhance service, and personalize marketing with AI recommendations and automated workflows. Streamline processes and gain a unified view of your customers and vehicles with Salesforce Automotive Cloud, powered by Agentforce and Data Cloud—all on a single, intelligent platform.
Scenario:
A driver experiences a mechanical issue. An Agentforce agent proactively alerts the service team and schedules a service appointment based on the vehicle's telematics data from Data Cloud 4. The agent also provides the driver with real-time updates and available service options, enhancing customer satisfaction 5.
Scenario:
A customer's lease is nearing its end. Data Cloud identifies this and an Agentforce agent automatically sends a personalized email with upgrade options and incentives based on the customer's purchase history and preferences. This proactive engagement increases the likelihood of a repeat sale and strengthens customer loyalty.
Scenario:
A customer applies for vehicle financing. Agentforce, integrated with Data Cloud, automatically gathers necessary customer information, checks credit scores, and initiates the approval process. This accelerates the loan application process, improving efficiency and customer experience.
Scenario:
A driver experiences a mechanical issue. An Agentforce agent proactively alerts the service team and schedules a service appointment based on the vehicle's telematics data from Data Cloud 4. The agent also provides the driver with real-time updates and available service options, enhancing customer satisfaction 5.
Scenario:
A customer's lease is nearing its end. Data Cloud identifies this and an Agentforce agent automatically sends a personalized email with upgrade options and incentives based on the customer's purchase history and preferences. This proactive engagement increases the likelihood of a repeat sale and strengthens customer loyalty.
Scenario:
A customer applies for vehicle financing. Agentforce, integrated with Data Cloud, automatically gathers necessary customer information, checks credit scores, and initiates the approval process. This accelerates the loan application process, improving efficiency and customer experience
Scenario:
On the last day of the quarter, a sales rep must reconcile redlines on a custom MSA. With the legal team lacking capacity and the CRO pushing for a close, the rep quickly finalizes the document within the Opportunity, sends it for signing, and seals the deal.
Scenario:
Sales is bottlenecked on the InfoSec and engineering groups responding requests for DPA responses. CRO and reps want to achieve self-sufficiency to respond to most boilerplate redline requests, accelerating deal cycles and increasing efficiency. Rep reconciles the document directly on the Contract and uses an e-signature integration to sign and close.
Scenario:
A customer applies for vehicle financing. Agentforce, integrated with Data Cloud, automatically gathers necessary customer information, checks credit scores, and initiates the approval process. This accelerates the loan application process, improving efficiency and customer experience
Gruve specializes in delivering tailored AI solutions for the automotive industry.
Addresses the unique challenges of OEMs, dealers, and captive finance companies.
Leverages Salesforce Data Cloud to integrate and manage vast amounts of data.
Utilizes Agentforce to streamline operations and enhance efficiency.
Provides data-driven insights to drive business growth.
Uses AI to tailor every customer interaction.
Helps businesses foster long-term customer relationships in a competitive market.
Charlotte is an experienced AI leader with roles at Uber, Salesforce, Zoox, and Lyft, delivering impactful AI solutions and earning patents. At her previous startup, Trusli, she developed LLM-powered automation for enterprises. Now at Gruve, she uses her expertise to support a broader range of clients.
Daniel is a seasoned technical leader with 20+ years in B2B SaaS, delivering scalable products and services. Recognized as a top CTO in Productivity Tools, he co-founded Prodly and leads Decisis Consulting. Passionate about tech and engineering, he specializes in Salesforce innovation and efficiency.
Chaitanya, a strategic Salesforce leader with 16+ years of experience, has led 50+ complex projects, driving business transformation through agile solutions. Expert in Salesforce ecosystems, AI integration, and process restructuring, Chaitanya excels in project governance, risk mitigation, and change management.